Harlingen Medical Center recognized nationwide for patient experience

Todd Mann, right, the new CEO of Harlingen Medical Center, accepts the “Healthgrades Outstanding Patient Experience” award from Maggie Foley, Senior Director for Quality Solutions with Healthgrades, a national healthcare information company. Harlingen Medical Center is the only hospital in the Rio Grande Valley to be ranked among the top 10 percent of hospitals in the nation for patient experience by Healthgrades for 2025. (Courtesy photo)

A nationwide company specializing in healthcare information has recognized Harlingen Medical Center among the top 10% of hospitals for its patient experience.

Harlingen Medical Center is also the only hospital in South Texas, including and south of San Antonio, to receive this ranking for 2025, according to a news release. 

Through Healthgrades’ evaluation of patient experience based on 10 measures, using data collected from hospital patients, HMC was awarded the company’s “Outstanding Patient Experience” award. 

“These national distinctions indicate the level of commitment our employees have in ensuring our patients receive the best healthcare experience possible,” hospital CEO Todd Mann said in the release. “By treating each one of our patients with personalized attention and specialized care, our clinical and non-clinical staff prove each and every day that we are here to care for our community and that we are prepared to meet their healthcare needs.”

The release also noted that HMC was the only hospital in the Harlingen area to receive an “A” grade for patient safety from the Leapfrog Group.

“Harlingen Medical Center’s clinical team works consistently to pursue the highest standards for clinical excellence — and we are extremely proud of this achievement,” HMC’s Chief Nursing Officer Edward Stiner Jr. said in the release. “We at Harlingen Medical Center remain committed to the pursuit of patient-centered excellence in all that we do.”

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